Supreme Handloom Black

Blot Spills Immediately: If something spills on your rug, act quickly! Use a clean, absorbent cloth or paper towel to blot the area gently. Avoid rubbing or scrubbing as that can push the liquid deeper into the fibres. Always blot from the outside of the spill toward the centre to prevent spreading.

Vacuuming: When vacuuming, use only suction and avoid any rotating brushes or beater bars, which can damage delicate fibres. If your vacuum has a brush roll, switch it off or use a setting for delicate rugs. Suction-only vacuuming helps remove dirt without disturbing or damaging the fibres.

Underlay Grip: To prevent slipping and add extra protection to the rug, use an underlay grip (Goochy Grip). This helps keep the rug in place, reduces friction, and provides cushioning, which can prevent wear and tear over time. It also helps with insulation and noise reduction.

Protecting the Fringes: Fringes are delicate and can easily get damaged. Avoid heavy foot traffic over them and be gentle when cleaning the edges. Protect the fringes from the vacuum's reach. If the fringe begins to fray, you can trim it carefully to maintain its appearance.

General Care: Rotate the rug periodically to ensure even wear, especially in high-traffic areas.

Professional Cleaning: While regular maintenance is important, professional cleaning is recommended every 1-2 years (depending on traffic). Experts can deep clean your rug using techniques like hot water extraction or dry cleaning, which can remove dirt and stains that home cleaning methods might miss. Professional cleaning also helps preserve the rug's fibres and colours, extending its lifespan.

Colours in rugs can appear differently depending on the screen you are viewing them on. Variations in display technology, brightness, contrast, and colour calibration can make a rug’s hues look more vibrant, muted, warmer, or cooler than they actually are. Additionally, different devices—such as smartphones, tablets, and computer monitors—may show slight variations in tone and depth. To get the most accurate representation of a rug’s colour, we recommend viewing it in natural lighting when possible and referring to detailed product descriptions for guidance.

We provide free UK delivery on all orders delivered Monday to Friday. Saturday delivery is available for an additional charge.

A member of our team will reach out within 3 working days (Monday to Friday) to arrange a convenient delivery day.

We also offer an excellent returns policy! If the item isn’t quite right, there’s a £20 collection fee. Please note, the customer is responsible for all return delivery charges, and the return must be made via tracked delivery within 14 days of receipt.

To qualify for a return, the item must be in its original packaging and in undamaged condition.

Once we receive the returned item, we will process your full refund (excluding delivery costs) within 7 working days, back to the original payment method. If you purchased the item online, please have your order number ready when contacting us.

In case of a manufacturing fault, please get in touch with our office at 01908 569200.

Keep your rugs securely in place with our Non-Slip Rug Grip, designed to prevent unwanted movement underfoot while protecting your floors from color transfer and damage.

Made from 100% polyester, this durable and lightweight rug grip ensures your rugs lay flat and stable, reducing the risk of slips and trips. It also acts as a barrier to prevent color transfer from your rug to the floor, keeping your surfaces looking pristine.

Perfect for use on hardwood, tile, laminate, and more, this rug grip is also suitable for use with underfloor heating, ensuring comfort and safety without compromising performance. Easily cut to size, it offers a customized fit for any rug in your home.

For very large rugs, multiple pieces of underlay may be needed. Simply place them side by side—no taping required. The underlay can be easily trimmed to size with scissors. We recommend choosing a size of underlay slightly smaller than your rug, covering up to 70% of its surface area, as full corner-to-corner coverage is not necessary.

• 100% Polyester
• Keeps rugs firmly in place for added safety.
• Helps prevent color transfer and damage to flooring surfaces.
• Safe for use with heated flooring systems.
• Easily cut to size for any rug shape or dimension.
• Made from high-quality materials for long-lasting use.
• Simply hand wash or wipe clean as needed.

Enjoy peace of mind, enhanced safety, and a polished look in any room with our Non-Slip Rug Grip – the perfect companion for your favorite rugs.